Our intermediary service is designed to ensure individuals establish contact safely and at a pace that suits both parties. Initial contact is made via a letter. If there is no response to the initial letter after a period of at least six weeks, we can send a second letter and, if necessary, a third and final letter. The third and final letter will be sent by recorded delivery so we can check who signed for it. If the request for contact is accepted, the contact will initially be directed via our office to protect each party's confidentiality. If contact progresses well and in time both parties wish to meet, we can facilitate the reunion or put you in touch with a qualified intermediary. We charge £50 per intermediary case and £100 to facilitate a reunion (this includes helping both parties prepare for the reunion).